Deliveroo fights the impersonator

Common sounding brand names can often be confusing. Sometimes, the matching of the name is coincidental while many a times it is intentional. There are often times when rival companies are purged down using this, as an instrument of competitive advantage as well.

The markets of London went abuzz, when Deliveroo filed a case against Dispenseroo. 

Deliveroo

Deliveroo is a British food and grocery delivery service. The company has its operations in Europe, Middle East and Asia. It is a popular service that recently completed over 160 million deliveries, in just six months in 2022! 

However, recently the company had been facing a unique situation. An entity that went by the name Deliveroo, had been selling and distributing weed. Weed is illegal in the UK, barring a few ‘exceptional’ medical cases. It had its advertisement in the Tube and even appeared on a mall’s billboard.

The impersonator

In all of their pamphlets on metros, they were using Deliveroo’s mark. They used to deliver different marijuana related products, that included eatables and drinks via post. It also has a domain name registered with them as Dispenseroo.com.

In fact, it raked £50,000 in just a week. This, when weed is still illegal in the UK. However amid price cuts, the Police had announced that catching weed won’t be a priority anymore. The police would be focusing their energy on more important and serious issues.

This does seem like a dialling down of the police’s heavy crackdown on weed. However, it is still illegal to possess, grow or distribute weed. This clearly deems the entity Dispenseroo, illegal.

Aftermath

Deliveroo has also filed a case against Dispenseroo for violating its trademark rights. The domain name used by Dispenseroo is also under contention. People at Dispenseroo have been told that they would have to let go of the domain name.

People at Deliveroo have clearly stated that they would not use the domain name for selling weed. However, not everything is well with Deliveroo as well.

Although the company marked a huge milestone in deliveries, it was still in loss. The company had to discontinue their services in Australia as there was too much competition.

The company is thus trying to strengthen its key prominent markets. The UK is at the core of it which even has its primary domain name as Deliveroo.co.uk. Hence, it’s quite obvious on their part to crack down heavily against any brand infringement.


Discussion

  1. Cases like these are capturing more and more headlines internationally which proves that more companies are getting aware of the importance of domain names. It is fascinating that a impersonator could keep delivering an illegal item for such a long time and no one did anything about it, the negative impact it must have had on the social value of the original company Deliveroo!

  2. Shweta Singh Avatar
    Shweta Singh

    The case of Deliveroo and Dispenseroo highlights the need for more ease in catching issues of brand infringement. In this case, Dispenseroo was using Deliveroo’s mark and domain name to illegally sell and distribute marijuana. This not only violated Deliveroo’s trademark rights, but also goes against the law in the UK. With the police focusing on more serious issues, it is important for there to be a system in place to easily identify and stop such infringements. This can protect the legitimate brand and also prevent illegal activities from taking place.

  3. Larry Colt Avatar

    The case of Deliveroo and Dispenseroo highlights the need for more ease in catching issues of brand infringement. In this case, Dispenseroo was using Deliveroo’s mark and domain name to illegally sell and distribute marijuana. This not only violated Deliveroo’s trademark rights, but also goes against the law in the UK. With the police focusing on more serious issues, it is important for there to be a system in place to easily identify and stop such infringements. This can protect the legitimate brand and also prevent illegal activities from taking place.

  4. Mark Beck Avatar

    This was such an interesting topic to read. The fact how domain names affect a venture and its reputation is something to ponder upon. A weed company operating with the name and under the trademarks of a grocery delivery company is such almost weird to think about. To think, the amount of business the company must have lost is not something we can even think about.

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