Tag: Contact Centre
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Zoom to acquire Five9 in a multi billion deal
As of 19/07/2021 Zoom Video Communications Inc. just approved it’s biggest ever acquisition. The videoconferencing company has acquired the cloud based Five9 for a whooping $14.7 Billion. Five9 is a cloud Contact Centre software. Zoom with this acquisition is iterating back to its two year old Zoom Phone and Zoom Rooms. Zoom in a blog stated…